Author Archives: Soffront

What Makes Good Advertising?

Advertising can often seem like a hit or miss proposition. Even among the advertising experts, success can be difficult to predict. You see, there’s no established formula that guarantees consistent results. If the professionals have trouble creating effective ads, how … Continue reading

Posted in Marketing | Tagged , | Leave a comment

Customer testimonial: Business Edge Coaching

In this video, Nagui Bihalek from Business Edge Coaching talks about Soffront Small Business CRM. For more information, click here. To find out how we can help you similarly in your organization, call us at 1-800-SOFFRONT or email us at marketing@soffront.com.

Posted in Testimonial | Tagged , , | Leave a comment

Customer Testimonial: CASO

We love to hear from our customers. In this video, Kelsey Murray from CASO talks about Soffront Enterprise CRM. For more information, visit http://www.soffront.com. To find out how we can help you similarly in your organization, call us at 1-800-SOFFRONT … Continue reading

Video | Posted on | Tagged , | Leave a comment

Customer Testimonial: Commercial Works

We love to hear from our customers. In this video, Greg Clark from Commercial Works, a leader in workspace solutions talks about Soffront Small Business CRM. To find out how we can help you similarly in your organization, call us … Continue reading

Posted in Testimonial | Tagged , | Leave a comment

How to Avoid the Biggest Risk in Selecting a CRM System? A CRM system typically covers customer facing functions that includes sales, customer support, and marketing. Each function has its own unique characteristics and needs. The Sales Automation part of … Continue reading

Link | Posted on | Tagged , , | Leave a comment

We have released Enterprise CRM 10.0

We have released enterprise CRM version 10.0 . The latest release includes a complete technology upgrade to the latest version of Microsoft .NET, improved user interface, and support for easier integration with third party applications. Technology upgrade for better performance and … Continue reading

Posted in Announcements | Tagged , | Leave a comment

[Video] Updated email campaign app in Soffront Small Business CRM

Recently, we released a refresh for the email campaign app in our Small Business CRM. Here’s a video showing off the new features.

Video | Posted on | Tagged , , | Leave a comment

Guess who won Customer Magazine’s 2013 CRM Excellence Award

Every year, Customer Magazine gives out the prestigious CRM Excellence Award to CRM vendors on the basis of their product’s ability to help extend and expand the customer relationship to become all encompassing, covering the entire enterprise and the entire lifetime of … Continue reading

Posted in Awards | Tagged , , , | Leave a comment

Four Proven Benefits of Integrating CRM and Knowledge Management

Combining knowledge management with CRM is always a smart choice. A truly integrated system that leverages customer intelligence with organizational knowledge leads to sustainable competitive advantage. Accomplish increased productivity. While responding to customer requests in CRM, your employees can have … Continue reading

Posted in CRM Tips | Tagged , , , , | Leave a comment

What Everybody Ought to Know About Customer Self Service

Studies indicate that self-service can reduce your support costs by up to 70% and yet provide value to both your business and your customers. A 24×7 online self-service solution will lower your support calls, emails, and routine repetitive questions. This … Continue reading

Posted in CRM Tips | Tagged , | Leave a comment