Category Archives: CRM Architecture

5 Reasons You Should Consider SaaS (Or Not)

As a business owner, do you constantly worry about maintaining business systems and infrastructure? To run a successful business, you need to be free to focus on your customers and business objectives. For many small and mid-sized businesses, SaaS  (Software … Continue reading

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Make Integrated CRM Work For You

In this difficult economy, it is important for your company to work as a team to create and maintain successful customer relationships. Your business revolves around your customers, their needs and their issues. Typically, communication with customers and prospects often … Continue reading

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CRM = “Constrained” Relationship Management

I met Scott a few months ago in a meetup in Palo Alto. His company manages electronic medical records for kids. It’s a great service to the parents. Parents can look up their kid’s immunization records very easily using an … Continue reading

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