Category Archives: CRM Software

3 Tips for Better Networking Success

Business networking has exploded in recent times. Every day you are likely to find many networking events in your area.  Networking events are a great way to meet people! Here are some tips on how you can make the most … Continue reading

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Mobile CRM: The Cutting Edge of Sales Force Automation

A recent IDC study provided a five year forecast of the world’s mobile workforce that will have an enormous impact on CRM. “As mobility continues to play a key role in enabling companies to achieve greater productivity worldwide, IDC expects … Continue reading

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Is There Such a Thing as Bad Cloud Computing?

Just as there are many types of clouds, there are many types of cloud computing. Learning how to identify the different types of clouds enlightens you on developing weather conditions of technology, while learning more about the different meanings of … Continue reading

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Benefits of a CRM with QuickBooks Integration

Small and medium businesses often use a customer relationship management software solution (CRM) to automate and streamline their sales, marketing, and customer service operations. These same enterprises often choose QuickBooks to handle accounting chores. What would it mean to have … Continue reading

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Customer Relationship Management Strategies for a New Generation

Each generation has different tastes. Why else would we define them as different? In their youth, the GI generation of WWII listened to swing, the bobby-soxers liked crooners and rock-a-billy, baby-boomers thrived on rock-and-roll, while Generation X wanted their MTV. … Continue reading

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Small Business Database Software – How Do Small Businesses Benefit?

Successful small business owners monitor spending closely. As a small business owner, you cannot afford to invest in anything unless it provides a solution or grows your business. Small business database software designed for customer relationship management (CRM) can meet … Continue reading

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Industry Expert Ron Swift Discusses the Future of CRM

Soffront recently spoke with customer management expert Ron Swift about the future of CRM, including the topics of cloud computing, technological advances, and what’s on the horizon for customer service. -What are the main ways in which cloud computing has … Continue reading

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Customer Relationship Management Strategies: Integrated Communications

Does your customer relationship management (CRM) solution get in the way of implementing your customer relationship management strategies? Let’s take a look at why an effective CRM solution provides integrated communication. A Need to Know Before communicating with a customer … Continue reading

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A Marketing Automation Software Comparison

Not all marketing automation software is created equal. You expect marketing campaign automation to track leads through the sales cycle and automate the contact process. How a solution accomplishes this task and the additional functions it supplies informs your own … Continue reading

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CRM Software: Web Based Solution for On Demand Service

Why build a separate IT infrastructure to handle your CRM software system when you can subscribe to an on-demand service? A cloud based customer relationship management solution means mobile access across all departments in and out of the office. It … Continue reading

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