Category Archives: Uncategorized
Six Ways to Increase CRM User Adoption
How to Evaluate Project Management Software
There is a lot happening in the project management world these days, with all the new certifications and revamping of examination styles. Amidst this confusion, project managers are also dealing with the responsibilities of the job and the constant pressure … Continue reading
CRM: Protecting Both You and Your Customers
Are you confident in your CRM system’s ability to protect customer privacy? This issue is as important as streamlined customer support automation or thorough defect and bug tracking, and yet client confidentiality isn’t discussed nearly enough. Online privacy is of … Continue reading
Best User Friendly Qualities of CRM Applications
Usability is priority number one when it comes to business software, especially sales automation software. In order to be effective, CRM software must help to do a salesperson’s job, not be in his or her way by taking up valuable … Continue reading
Integrating Customer Relationship Management: Frequently Asked Questions
Some small and mid-sized business owners may at some point hear the term “customer relationship management” and ask themselves what that means. Others may already be familiar with CRM, but have some misconceptions about what CRM software can do for … Continue reading
Want to Compare CRMs? They Are Not All Created Equal.
Businesses are customer driven, and in order to keep a grasp on customer relationship management, it’s important to compare CRMs to find the best value for your business. While there are many CRM solutions out there, it’s important to realize … Continue reading
A Salesperson’s Biggest Asset
What is the most important asset of a salesperson? Is it Experience, Personality, Product Knowledge, Relationship? None of the above – it is his or her time. If time is the most important asset, shouldn’t your CRM Software make the … Continue reading
Customer Support Software: Benefits of an Automated Helpdesk
Customer relationship management systems are about more than a client database. Effective CRM touches all parts of a business’s operations, and without each component working in tandem, the business can quickly lose efficiency and money. One crucial factor is customer … Continue reading
Email Fails Gayle
Are you wary of changing your CRM ways? You’re not alone. Gayle Styles, a marketing communication professional, thought she had marketing automation taken care of with the plethora of tools she had amassed in her war to win the mind … Continue reading
Double Your Business Without Increasing Personnel
Since 1967, TheStoneEagle Group has provided the automatic and financial services industries with specialized software solutions and enterprise administration systems. Customer success is a core value for the company, and it is their mission to provide the highest quality customer … Continue reading
