Tag Archives: customer engagement

Is 2012 the Era of Customer Engagement?

Posted on January 18, 2012 by Soffront

Listening to your customers is paramount, and there’s absolutely no doubt why Paul Greenberg , a thought leader in the CRM industry, thinks that 2012 is the era of customer engagement. The most successful organizations co-create products and services with … Continue reading →

Posted in Uncategorized | Tagged CRM, customer engagement, customer relationship management, customer service, marketing automation, sales automation | Leave a comment

Tag Archives: customer engagement

Is 2012 the Era of Customer Engagement?

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