On Social Media
RSS Feed- [Video] Updated email campaign app in Soffront Small Business CRM
- Guess who won Customer Magazine’s 2013 CRM Excellence Award
- Four Proven Benefits of Integrating CRM and Knowledge Management
- What Everybody Ought to Know About Customer Self Service
- Integrating Customer Service and Engineering – Seven Key Benefits
Tag Archives: customer relationship management
Three Tips for Short-listing SMB CRM Vendors
Small to medium sized (SMB) companies have many choices of CRM software options, yet choosing a solution that actually meets their needs is a tremendous challenge. SMB have needs that are as great as any large company but often do … Continue reading
Make Integrated CRM Work For You
In this difficult economy, it is important for your company to work as a team to create and maintain successful customer relationships. Your business revolves around your customers, their needs and their issues. Typically, communication with customers and prospects often … Continue reading
Posted in CRM Architecture
Tagged customer relationship management, integrated CRM system
Leave a comment
CRM = “Constrained” Relationship Management
I met Scott a few months ago in a meetup in Palo Alto. His company manages electronic medical records for kids. It’s a great service to the parents. Parents can look up their kid’s immunization records very easily using an … Continue reading
Filling Your Sales Pipeline with an Integrated CRM
Every salesperson has their sight set on one thing: that glorious moment when a deal closes. And in an ideal world, salespeople would be able to easily close one deal after another. But in the ever-changing landscape of today’s shaky … Continue reading
Most sales people think you should “always be closing,” but the real truth is…
If you have been in sales for a while, chances are you have heard the three letter acronym “ABC” which stands for “Always Be Closing”. This means you should be asking for the order every opportunity you get! What’s wrong … Continue reading
Posted in Uncategorized
Tagged CRM, customer relationship management, marketing automation, sales automation
Leave a comment
Overworked: Really? 10 Steps to Help You Manage Your Time
Are you working 60+ hours a week? Is it because you love to work or because your business demands it? Many people pride themselves on putting in long hours at work. It gives them a feeling of productivity, making them … Continue reading
Lead Management: The Art of Conversions!
Brand building spreads the word, finds you potential customers, helps you connect and creates the awareness. But, conversion of those potential leads is a completely different ballgame.
You need a lead management tool to better track and nurture your leads. A good lead management tool provides a marketing automation campaign to send out targeted messages to the targeted leads. Continue reading
Don’t Cold Call: Here’s why
For certain businesses, cold calling is still the most efficient way to win new business. But, what if you are trying to sell small ticket items? What if you are trying to sell to a large population? Then cold calling may not be the most cost effective way to get new customers. Continue reading
Have You Ever Missed a Birthday?
Stay on top of everything. Make your impression by using tools to help you get organized and be more productive. Work smarter, not harder and be at home for dinner with your family. Soffront CRM keeps you happy and well liked at home and at work. Continue reading
6 Simple Tips to Stay Happy @Work
We all want to be happy and stay happy. Whether its finding a magical way to balance our social and work life or simply trying to find happiness at work, it remains an elusive ideal for many of us. Happiness … Continue reading
Posted in CRM Tips
Tagged CRM software, customer relationship management, integrated CRM, project management
Leave a comment
