Tag Archives: sales automation

No CRM is an Island

Most companies have many different departments working on many different things to accomplish one goal: producing a product or service to the satisfaction of their customers.  Unfortunately, even in this day and age of advanced technology, many times each department … Continue reading

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Mobile CRM: The Cutting Edge of Sales Force Automation

A recent IDC study provided a five year forecast of the world’s mobile workforce that will have an enormous impact on CRM. “As mobility continues to play a key role in enabling companies to achieve greater productivity worldwide, IDC expects … Continue reading

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Six Ways to Increase CRM User Adoption

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CRM: Protecting Both You and Your Customers

Are you confident in your CRM system’s ability to protect customer privacy? This issue is as important as streamlined customer support automation or thorough defect and bug tracking, and yet client confidentiality isn’t discussed nearly enough. Online privacy is of … Continue reading

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Effective Sales Techniques: Top Ten Habits of a Successful Sales Team

There are numerous business models and techniques that focus on the sales process steps, but the most effective sales techniques go beyond the selling process itself. A successful sales team depends on the drive and personality of the individual salesperson … Continue reading

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What to Expect for the Future of CRM

As the first post-Internet generation reaches adulthood, the future of CRM will see continued movement toward real-time, cloud-based customer relationship management solutions. The technologically centric workplace means that employees will expect CRM applications to become even more user friendly and … Continue reading

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Stop Using CRM Software and Start Selling More with Soffront

Your CRM software should let your sales force work smarter in order to sell more, not keep them bogged down in data entry. Soffront Software offers these tips for choosing a CRM application that keeps your business efficient and productive … Continue reading

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